Privacybeleid

Privacy Policy

At Loop Vintage (the “Site,” “we,” “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website [www.loopvintage.co.uk]. Please take a moment to read through this policy carefully.

1. Information We Collect

We collect certain personal information from you when you visit our website, make a purchase, or contact us for support. The types of personal information we collect may include:

Device Information

  • Purpose of Collection: To optimize our website's performance and enhance your browsing experience.
  • Data Collected: Your IP address, browser type, time zone, cookie information, browsing behavior, and interaction with the site.
  • Collection Method: Automatically via cookies and tracking technologies.

Order Information

  • Purpose of Collection: To process your purchases, fulfill orders, provide customer support, and send order confirmations or receipts.
  • Data Collected: Your name, billing and shipping addresses, email address, phone number, and payment information (such as credit card numbers).
  • Collection Method: Directly from you during the checkout process.

Customer Support Information

  • Purpose of Collection: To address any inquiries or support requests you make.
  • Data Collected: Your name, email address, and any information you provide in your support request.

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

  • To process and fulfill orders
  • To provide customer support and respond to inquiries
  • To send marketing communications (if you opt-in)
  • To improve our website’s functionality and user experience
  • To prevent fraud and comply with legal obligations

3. Sharing Your Information

We may share your personal information with third-party service providers to help us operate our business and deliver our services. These may include:

  • Shopify (our e-commerce platform provider)
  • Payment Providers (e.g., PayPal, credit card processors)
  • Shipping Providers (e.g., couriers, postal services)
  • Marketing Partners (e.g., Facebook, Instagram, MailChimp)
  • Compliance with Legal Obligations: We may disclose your personal information when required by law, such as to comply with a subpoena or other legal process.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site. Cookies allow us to remember your preferences and improve our services. You can opt out of cookies by adjusting your browser settings, but please note that this may affect the functionality of the website.

5. Your Rights

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Erasure: You can ask us to delete your personal information under certain conditions.
  • Portability: You can request a copy of your data in a structured, commonly used format.
  • Object: You can object to certain types of processing, including marketing.

For any of these requests, please contact us at [info@loopvintage.co.uk].

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request that we erase your data, we will comply unless there is a legal obligation to retain it.

7. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

8. Behavioral Advertising

We may use your personal information to deliver targeted advertisements or marketing communications. For example, we use Google Analytics to help us understand how customers interact with our website. You can learn more about how Google uses your data by visiting Google's Privacy Policy.

You can opt out of personalized advertising through the following services:

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you via email or other means if necessary.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [info@loopvintage.co.uk]